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Personal Data

These terms and conditions are governed by and construed in accordance with the laws of Greece. Any disputes arising from your use of our website will be subject to the exclusive jurisdiction of the courts in Greece.  

Your personal data is collected by monKeymerch exclusively in the context of transactions with us (monKeymerch) and our communication with you for the completion of orders, pricing, facilitation of deliveries, and the general execution of orders. Additionally, we (monKeymerch) use your personal data to service your requests and send informative messages related to our products and services.

All personal data collected through monKeymerch 's forms is necessary to perform the above-mentioned services, and it is subject to your full and unconditional consent, which is granted when you submit your personal data to us. You have the right to access this data at any time and request its immediate deletion, along with your removal as a registered user. You also retain the right to exercise all your rights under Articles 11-13 of Law 2472/1997 at any time.

In any case, your data is retained by monKeymerch only for as long as you are a registered user of monKeymerch and/or as long as your transactions with us are ongoing. Your data is deleted promptly upon your request or when the transaction with you is completed. Your personal data is not disclosed to any third party and is managed exclusively by monKeymerch.

Exceptions to Data Disclosure

There are only two exceptions to the disclosure of your data:

1. Payment Data: Data related to payment execution and settlement via our listed payment methods are handled by trusted global financial institutions. These institutions adhere to stringent security procedures to safeguard your information. 

Please note that monKeymerch does not hold any of your payment information (e.g., card number, cardholder, etc.). These details are held and managed by payment providers such as Stripe, PayPal, etc.

2. Order Execution Data: Certain data that are absolutely necessary for order fulfillment, such as transportation and storage, may be shared with the companies collaborating with us.

However, please rest assured that all your data is protected and managed in strict accordance with Greek legislation, especially Law 2472/1997. monKeymerch diligently adheres to all the regulations outlined in the relevant legal framework.

Under the provisions of the aforementioned legislation, data held by monKeymerch may be disclosed to third parties, competent authorities, prosecutors, or other administrative services only in strict accordance with the rules and provisions outlined in the respective regulatory framework. Additionally, we ensure that your data and transactions adhere to the principles of communication confidentiality and commercial transaction confidentiality. We take all necessary measures to protect and maintain their confidentiality during transmission and execution of transactions.

It is the responsibility of the user/consumer/visitor/member of to uphold the confidentiality of their data and refrain from disclosing it to third parties, even through negligence. We also recommend changing user codes (username and password) at regular intervals.

Please note that our company reserves the right to take appropriate action in response to any breaches of the aforementioned obligations by the user/consumer/visitor/member of

Accuracy of Personal Information

Because your personal data and the contact information you provide to monKeymerch are essential for the successful execution of your online transactions with us, it is crucial to ensure that the information you provide is entirely accurate. These details are vital not only for our communication with you but also for fulfilling our obligations to you and processing your orders.

monKeymerch takes every possible measure to receive accurate information from you. Therefore, we kindly request that, after completing your information, you carefully review it before submitting it to us with your explicit consent. Please understand that monKeymerch cannot be held responsible if any of our contractual or legal obligations are not fulfilled correctly or on time due to the submission of incorrect personal information.

Specifically, any notifications sent to the email address you have provided will be considered valid, even if they are not delivered to you due to errors in the information provided. The same principle applies to your communication and shipping address for products, as well as your contact phone numbers. In all cases, it is your responsibility to update your information whenever changes occur.

Warranty and Guarantee Terms

Items covered by a guarantee are subject to the terms of sale that are in effect at the time of purchase. The guarantee becomes valid from the date of product receipt, which is certified by the accompanying consignment note. It is essential that you retain this consignment note for reference.

Please note that the warranty does not cover any damage resulting from inadequate maintenance, failure to follow usage instructions, or physical damage caused by mishandling.

If a product exhibits a material defect upon delivery to the customer, and the fault is not due to the customer's actions, we (monKeymerch) will replace it with an identical item. However, it's important to understand that our company is not liable for defects in a product if they did not exist at the time of delivery or if they could not have been reasonably detected given the scientific and technical knowledge available up to that point.

Likewise, any damage resulting from the use of the product due to user or third-party actions or omissions does not make the company liable.

Non-Defective Product Return Policy

Customers of have the right to request a return within 14 calendar days, as per the provisions of Law 2251/1994.

All customers are required to carefully read and unconditionally consent to 's Return Policy before making a purchase or in the event they wish to return their product(s).

Customer Agreement and Policy Acceptance at & User Responsibility

All customers who access and use its services are required to have read, understood, and consented to agree with all of monKeymerch's policies, including the Terms & Conditions, Privacy Policy, Shipping Policy, and Return/Refund Policy. 

In any case where a customer proceeds to place an order, they state that they have read, understood, and fully agree with all the content and policies (Terms & Conditions, Privacy Policy, Shipping Policy, and Return/Refund Policy) under the domain, as well as those of monKeymerch in general.

Users agree and undertake not to use the online store with the trademark for:

Sending, publishing, sending by e-mail or transmitting in other ways, any content that is illegal for any reason, causes illegal attack and damage to monKeymerch.

Cryptocurrency Policy

monKeymerch accepts payments with certain cryptocurrencies; however, please note that we are unable to process refund requests for orders paid with cryptocurrencies. This policy is a result of the unique nature of cryptocurrencies, which makes refunds challenging to facilitate. We encourage customers to exercise caution and ensure their purchase decisions align with their preferences before completing cryptocurrency transactions.

All customers, including those who have chosen to pay with cryptocurrencies, have the right to request item replacement, but only if the item is eligible for return. Please refer to our Return Policy for more information.